Twitter

Are You Being Heard On Twitter? Probably Not.

by on July 10, 2009 · 6 comments

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People all over the web are praising Twitter and the power and potential of retweeting and I’m not going to lie, I think Twitter is great (I praised it here for helping me spread the word).  I use it to connect with people and push content all the time, but lets be real here are you (most people, including myself) actually being heard?  I mean, seriously, are we being heard for real.

There are a few break out examples recently where Twitter has proven to be quite the communication (spreading the word) tool such as the Iran election situation and talking about Michael Jackson’s death, but these stories didn’t necessarily originate on Twitter itself, but rather, resonated within the echo chamber.  And honestly, how many people actually read each and every tweet in the trending topics?  I sure don’t, and I’m sure it’s the same for almost everyone because by the time it gets into the trending topics there is just too many and they all pretty much say the same thing anyway.

What I believe to be happening on Twitter is quite simple.  It appears currently that Twitter continues to grow and traffic is increasing, but, Twitter still has a hard time holding onto users.  As the recent studies show 60% leave within a month and 43% of users say they can live without Twitter.  Therefore, user loyalty is very low and perhaps people are just using it because it’s a fad.

But, assuming it isn’t just a fad and that it is here to stay, on average most Twitter users only have 28 followers and follow a mere 32 other people.  Seriously, what is the chance you will be heard with only 28 followers via a retweet, it’s slim to none.  I have approximately 1,200 followers and way less than 1% retweet me on an average daily basis or even acknowledge my existence.  My point is this, yes, Twitter is great for communicating (spreading the word), but it isn’t a realistic way (at least on a large scale) to make yourself heard (see reasons below).

  1. Most of the stuff retweeted is from the same sources every time and they are typically a suggested user, one with a mass following, or someone (or a company) doing some kind of great giveaway such as the recent iPhone a day for 30 days by SquareSpace and Moonfruit’s 10 day Macbook Pro giveaway.
  2. If you’re (re)tweeting about the same thing as everyone else you probably have an even slimmer chance of being seen or heard as your tweet will get lost in the echo chamber.
  3. Even if you have a great tweet or information to share, you are limited by the people who follow you (currently because real-time search isn’t there yet).  It is a complete road block, especially if not even one of them retweets you, then you have literally no chance.

I guess the Twitter society is pretty similar to the real life society we live in every day. Not everyone is heard, the only people (groups) heard are the ones with the largest numbers and biggest influence. I’m not sure on the exact statistics and ratios for the previous statement but it would definitely be an interesting study. Nonetheless, people (including myself) should probably stop making Twitter out to be some machine that every day people can make a difference (be heard, get their word out) with, because, in actuality, they can’t. Until we see some real-time search engines (or tools) that filter out the noise from the echo chamber and allow for every day people to be heard via Twitter then I don’t think the Twittersphere is any different from real life society.  Then again, Twitter may not even have been thinking about people using it for this type of thing so maybe that’s why it wasn’t (and still isn’t) built as such.

Now I guess it’s up to you (the reader) to retweet this article for me. We shall see how it turns out.

  • http://twitter.com/omnidragon OmniDragon


    I've used their live search quite a few times and sometimes prefer it to a standard search engine such as Yahoo or Google. I don't think the people who made Twitter initially expected much from this online service. I mean, how about the numbers that show how long it took for this service to really take off and how many issues/problems they've had on the server side of things. They clearly weren't ready for this magnitude of an audience, therefore the plans/resources weren't there, and still aren't.

    I wonder all the time whether people read my tweets or not. I don't have very many followers and I have tweeted about some very interesting things. Interesting to me, anyway. Maybe people choose a different outlet because they'll be able to respond to something that interests them with more than 140 characters. Twitter seems to think that if you have something to say that is more than 140 characters, then that makes it blog worthy. I just don't think like that.

    I think their trends are taking off like a rocket, though. I think tweeters are definitely being heard, as per your examples: Iran and Michael Jackson.

    I guess you're right, though. Possibly only the people with the biggest following are heard the most. People will pay attention to someone more just because they have thousands of followers. The Pope may have people crowd around to hear him speak, but he's not going to get you into Heaven.

    Am I being heard? I don't know. Sometimes, I hope so. Other times I feel like I'm talking to a wall. That's only fun for so long.

  • http://twitter.com/Cletae Cleta Amburgey


    I agree

  • http://hsushoe.co.cc/ hsushoe


    Well the goal of Twitter (to me) was to do what Twitter's slogan suggests “What are you doing?” and I tend to put things the I feel other people may find interesting as it did me. Sometimes I tend to tweet something that I am doing like “I am Writing a blog post i'll get to ya as soon as I can”. Other times I use services like FriendFeed so that my twitter picks up when I dig something, share a youtube video, share a station on pandora etc. etc.

    When people see what I have posted they just ignore it. Look at it and tell me on IRC, or look at it and reply to me on Twitter. So You cannot really know which of your followers are looking at your tweets constantly until they are the ones that constantly reply or contact you in some form.

    So tweeters are being heard, if one chooses to listen to what they have to say.
    Very well written post.
    -hsushoe

  • http://twitter.com/David_Ford David Ford


    Towards the end of the post, filters, live search, and things of the sort are mentioned. I feel that this is where FriendFeed exceeds twitter. FriendFeed is much more organized as well. Comments are in-line, and one mustn't constantly check between two accounts to follow a conversation.

    As far as filters go, FriendFeed exceeds twitter here as well. For instance, I've made it a point to filter out all Twitter posts. You can filter users out, groups out, certain keywords out, etc.

    I honestly feel that FriendFeed's features are far more superior to Twitter's. The issue with FriendFeed at the moment is that they do not have the “marketshare” so to speak to be able to promote themselves well enough.

    Dave

  • http://hsushoe.co.cc/ hsushoe


    Here is an update to my comment. The end result is that people ARE being heard on twitter, they honestly are. Yes that means you Jeff.

    I posted a blog on my site and I told buddies of mine to re-tweet the post but it had to have @ustream so that they would get the blog link.

    The next day I was contacted by UStream by e-mail and they told me that they fixed it, that I was not the only one affected by that little mishap.

    I don't really care anymore but thats to show the power of the internet.

    - hsushoe

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