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Firefox Support Cycle Draws Criticism From System Administrators

by Mike Mansell June 28, 2011
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On June 17th of 2008, three years and less than two weeks ago, Mozilla Corporation released the 3.0 version of the Firefox web browser; a promising and steadily growing web browser than many people, myself included, thought would finally take a stab at the dominance held by Microsoft’s Internet Explorer.  I remember the day well [...]

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Apple Dropping Support for Windows XP?

by Mike Mansell June 13, 2011
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Even with Apple’s famed Macintosh product line becoming more and more popular and well-supported each and every day, there is absolutely no denying the fact that Microsoft’s Windows operating system easily surpasses the popularity of Mac OS X several times over.  But even with the improvements made in the 2009 release of Windows 7 a [...]

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Why Is Getting In Contact With Web Companies So Difficult?

by Jeff Weisbein March 26, 2010
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It’s a task which may be harder then you ever expected, but getting in contact with numerous web companies both small and large can be an extremely daunting if not impossible task.  Ever try and call Google for tech support?  What about Facebook?  Or even Twitter?  Up until recently, Google did not provide phone support [...]

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Call For Help – March 11th, 2008 – Apple Computer / Genius Bar Story Review and Customer Service Talk

by Jeff Weisbein March 12, 2008
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Listen Here! Apple Computer / Genius Bar Story Review and Customer Service Talk. My story about the Apple Genius Bar and their customer service. As well as how companies should treat their customers. Live calls and tech news as well. Top News Stories: Facebook grabs a Google Executive MySpace Music Service ThinkPad crams tons of [...]

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